Latest News

We’re Recruiting! 🐾

Come and join our friendly, independent veterinary practice!

We’re looking for a Veterinary Nurse or Animal Care Assistant to join our lovely team at Blackwater Valley Vets.

Both full-time and part-time positions will be considered.

If you’re passionate about animal care and would love to be part of a welcoming, supportive team where everyone matters, we’d love to hear from you!

Interested? Please send your application to our Practice Manager, Karen, at [email protected].

We look forward to hearing from you! 🐶🐱

Scam targeting pet owners

Important Notice to Our Valued Clients

We would like to make you aware of a scam that is currently targeting pet owners and veterinary practices.

Scammers are reportedly searching for online posts about lost pets, identifying the local veterinary practices that are most likely to care for those pets, and then contacting distressed owners while pretending to be their veterinary practice.

The caller may claim that your pet has been found badly injured and urgently requires treatment. They will then ask for payment over the phone, claiming that part or all of the treatment must be paid for in advance.

Please be assured that Blackwater Valley Vets would never request payment in advance in these circumstances or ask you to make an urgent payment over the phone without first discussing your pet’s condition, the recommended treatment, and the associated costs with you.

Please remain vigilant. We also recommend saving our telephone numbers in your contacts so you can easily recognise genuine calls from Blackwater Valley Vets.

If you receive a call that you are unsure about, do not make any payment. End the call and contact us directly using one of our published telephone numbers to verify the information.

These fraudsters prey on the distress and emotions of families who are desperately searching for their beloved pets. By staying alert and sharing this information with others, we can help protect our community.

Thank you for your continued trust and support.

The Team at Blackwater Valley Vets

The cloud-based IT program we use to store our records (VetIT) is experiencing a nationwide outage

Dear valued clients,

The cloud-based IT program we use to store our records (VetIT) is experiencing a nationwide outage.

This means that our access to records is not possible. This has severely affected our ability to access your pets’ records. In turn, dispensing, invoicing and issuing receipts is nearly impossible.

As this is affecting everyone using VetIT, we have been assured that it has been given absolute priority.

We sincerely apologise for any delays or inconvenience this may cause.

Yours,

Blackwater Valley Vets Team

Easter Opening Times

Happy Easter to all our dear clients and families.

We hope you all have a nice, relaxing time. Please remember to keep chocolate and raisins away from your pets.

Best wishes from your Blackwater Valley Vets team 😊

Merry Christmas and Happy New Year

Wishing all our VIPs and their families Merry Christmas and Happy New Year. We hope you enjoy the festive season. If you need us, these are our working hours.Best wishes from everyone at Blackwater Valley Vets

Christmas and New Year opening times

We wish all our patients and their families a Merry Christmas and a Happy New Year. We hope you do not need us, but if you do, we are open at these times.Your Blackwater Valley team

Great Achievement

We are very proud of our team who have achieved this for both surgeries

Easter Opening Hours

Elm Cottage Parking Repairs 5 – 8 February

Necessary repairs to our Elm Cottage parking will have to be carried out from Monday 5^th to Thursday 8^th February.

This is likely to result in disruption to parking. During this time, our staff will not use the parking, leaving all the available parking to our clients. However, we still advise allowing some extra time to find parking in the surrounding streets if it is not available.

We apologise for the inconvenience during this time.

Yours Blackwater Valley Vets

Christmas and New Year Opening hours

Wishing all our patients and their families Merry Christmas and Happy New Year
Your Blackwater Valley team 😍