25 Mar 2020

COVID 19 Update

Dear pet owners. We are trying to stay open and provide best service possible service in these challenging times. Further to The Government’s latest advice we now have in place several clear advice to respect social distancing:


Please always phone first before coming down to the surgery to book an appointment, order drugs or ask as a question. Please do not just come down to the surgery.

Your order will be prepared, we can take payment over the phone and on arrival we will just hand the medicines/food to you.

Front doors of the surgeries are locked, please ring the doorbell and member of staff will open the door. Please respect the 2 meters distancing at the door, while waiting outside and in the surgery.

Only 1 person per animal.

If you prefer to wait in your car, please phone us and we will come and collect the animal or deliver your medicines.

If you have any symptoms of COVID 19 or are self-isolating, please do not come to the surgery.

We have hand sanitizers in the surgery, please use them on arrival.

Nurse will (where possible) take your animal we will treat it and hand it back to you. This will keep both owners and our staff safe.

Please bring your card with you as we are avoiding payment by cash.

We will update this page regularly, but in the meantime please ring us to discuss if your case is considered urgent, and how we can help.

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What You’re Saying

I was very happy with the care my cats received…the vet gave me a great deal of time and treated my girls like his own. I also received a lot of help from the head nurse who gave me a diet plan to follow which has helped them lose weight. They are now a lot healthier and much more active.

Miss R Gardner

Our practices

Gordon House Vet Centre, Camberley

Elm Cottage Vet Centre, Frimley Green